Thinking of hiring a virtual assistant or starting your own VA agency? Here’s what you need to know about how the VA business model really works—behind the scenes.
At its core, most VA agencies start with recruitment. That means we do the heavy lifting of finding the right assistant (or manager!) for a client. No more sifting through hundreds of applications—because we've already done it for you.
When we first launched 2xYou, we started exactly this way—helping friends hire VAs from the Philippines because they had no idea where to start. From there, things grew. We evolved to not only recruit but also manage and train virtual assistants. Think of it as a full support system: hiring, onboarding, training, project management, and ongoing support.
What Is a Virtual Assistant Business?
A virtual assistant business connects clients (usually busy entrepreneurs or teams) with talented professionals who provide remote administrative, creative, or technical support. But behind that simple explanation lies a system that saves time, reduces overwhelm, and boosts productivity—for both clients and VAs.
How VA Agencies Work
Most virtual assistant businesses (like ours at 2xYou) are built around three pillars:
1. Recruitment
We find, vet, and recommend top-tier virtual assistants based on the client’s unique needs—so you don’t have to wade through 100+ resumes or run interviews yourself.
2. Management
Once a VA is hired, we help manage tasks, communication, and performance. Think of us as the bridge between client and assistant, keeping everything aligned and running smoothly.
3. Training & Support
VAs don’t just get a job—they get growth. From tool-specific training to access to a community of other assistants, we make sure they’re supported every step of the way.
Why Clients Work with VA Agencies (Instead of Hiring Direct)
- Saves time: Skip the recruitment maze. We’ve already done the hard part.
- Built-in systems: Onboarding, SOPs, documentation—we’ve got it covered.
- Ongoing support: If your VA needs help, or if your business shifts, we’re here to back you up.
- Trained professionals: We train VAs on your tools and processes before they even start.
Why VAs Love Working with Agencies
- Pre-vetted clients: No more chasing gigs or worrying about non-paying clients.
- Career growth: Access to certifications, courses, mentorship, and a strong support network.
- Security: If a client leaves, we help find your next opportunity.
- Community: Learn, grow, and collaborate with fellow VAs across the agency.
Should You Start Your Own VA Business?
Absolutely—if you have a niche or skill you can teach, a drive to systematize, and the desire to support both clients and assistants long term. The key is building processes that scale, while still offering personalized support.
Final Thoughts
Whether you're a client looking for your next great assistant or an aspiring VA agency owner, remember this: it's not just about hiring—it's about building a system that supports success on both sides build with us now: 2xYou Scorecard