Kyran O'Neill, a business owner and mental performance coach, was juggling multiple responsibilities and seeking ways to enhance his productivity and focus on his genius zone. He attended a mastermind session where he realized the value of having a full-time executive assistant (EA) to handle operational tasks and free up his time for strategic initiatives.
Challenge
Initially, Kyran had a part-time assistant, but he found the arrangement limiting as it did not provide the consistency and comprehensive support he needed. He wanted to streamline his business operations, improve task management, and maintain a fast-paced workflow to meet the demands of his growing business.
Solution
Kyran connected with 2xYou, a company specializing in hiring, managing, and training AI-enabled executive assistants. Through 2xYou, Kyran was introduced to Kirsten, a highly skilled EA with a background in marketing and operations. 2xYou provided a comprehensive onboarding process, including a deep dive into Kyran's business needs, values, and communication preferences to ensure a perfect match.
Implementation
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Onboarding and Integration:
- Kyran and Kirsten began their collaboration with a detailed induction process. This included understanding Kyran's workflow, communication style, and key business objectives.
- Kirsten was integrated into the business with the support of 2xYou's 90-day onboarding program, which included setting up business operating systems and standard operating procedures (SOPs).
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Task Management and Workflow Optimization:
- Kirsten took over crucial operational tasks such as calendar management, booking travel arrangements, processing payments, and handling client communications.
- A daily structure was established, incorporating “ad hoc” task blocks to manage spontaneous requests efficiently, allowing Kirsten to focus on her core responsibilities.
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Continuous Training and Development:
- 2xYou provided ongoing training for Kirsten, enhancing her skills in areas like automation and digital marketing. This proactive learning approach enabled Kirsten to take on additional tasks, such as managing social media and running Facebook ad campaigns.
Results
- Increased Productivity: Kyran experienced a significant boost in productivity. With operational tasks off his plate, he focused on strategic growth and client engagement.
- Enhanced Business Operations: The implementation of SOPs and structured workflows improved business efficiency and reduced bottlenecks.
- Improved Work-Life Balance: Kyran gained peace of mind, knowing that essential tasks were handled promptly, allowing him to pursue new opportunities without distraction.
- Faster Implementation: With a full-time EA, Kyran could implement strategies and changes swiftly, leading to accelerated business growth.
Partnering with 2xYou and employing a full-time executive assistant transformed Kyran's business operations. Kirsten's integration into the team provided Kyran with the freedom to focus on his strengths, ultimately driving the business forward at a faster pace. The structured approach, combined with continuous training and support from 2xYou, proved to be a game-changer in achieving operational excellence and business success.
Want to have a Remote Executive Assistant in your business? Your journey starts here: 2xyou.com/scorecard.