When it comes to hiring and working with a virtual assistant, there are going to be a lot of different skills that you will need from your VA that will help free you up from your business. Essentially, you hire a virtual assistant to free you up so you can focus on more important things in your business.
This list is basically going to be the list of the usual top skills that people hire that are in demand when it comes to working with a virtual assistant.
EMAIL MANAGEMENT
This is a basic task or expected when you hire and work with a virtual assistant. Email management is basically having someone else go through your emails to clean them up so that you will only see the ones that you are supposed to see. An upgrade of this is having your virtual assistant create drafts or templates of possible replies. So, email management is really making sure that everything is cleaned up so you can see what you only need to see, respond to what you need to respond to, and the rest, your virtual assistant can take care of it for you. Having a virtual assistant who can manage your email correctly can free you up from reading through your emails, deleting irrelevant emails, and all the email clean-up that you used to do that took up hours of your day.
TASK OR PROJECT MANAGEMENT
This is very important especially if you have a lot of things on your to-do list or you have a lot of different projects for your clients. When you hire a virtual assistant who has a background in task and project management, then it is going to be easier for them to manage you. One of the goals of someone who’s good in task or project management is that they can help you prioritize tasks and remind you which tasks you have to work on on a day-to-day basis.
CALENDAR MANAGEMENT
Calendar management is simply the skill of double-checking if you have any overlapping meetings, booking meetings, and setting appointments with different people. It is also making sure that you don’t get too tired to function by having too many meetings in a day. Having someone who can do calendar management like a virtual assistant who works directly for you is so important especially as you start scaling your business and you have more calls and meetings with different people.
CUSTOMER MANAGEMENT
Having someone who can help you deal with your customers or clients is going to be beneficial because they’ll notice patterns of problems that you probably miss because you’re too close to them. They can help create documents such as frequently asked questions, standard operating procedures, or even creating a guide on how to respond to or interact with your clients or customers. Having a VA that helps you manage, not just the communication but also the relationship itself is so powerful to free you up so you’re not just a bottleneck in making sure that your customers or clients are happy.
DATA ENTRY
Having a virtual assistant who can identify relevant data as they come in, organize them, give you a detailed report on the data and give you recommended action steps is going to be so helpful for you as you are doing a lot of different things already in your business and having someone do this instead of you, frees up your time immensely.
You have to take note that a lot of the things on this list don’t mean that one assistant should do everything. Your virtual assistant can maybe get started with 3 to 5 of these things and later on add or develop more skills as they work for you. You must look at this list as a way for you to think about what you can delegate to someone else and not just think that your VA is this superhero that can do everything in your business.
WEBSITE DEVELOPMENT OR SET-UP
Someone who can set up your website if you don’t have one or at the very least upgrade it to whatever you need it to will be very helpful. For example, if you need to revamp your website or add blog posts and web pages, a virtual assistant who has basic web development skills can do this for you while you focus on other things in your business.
WEBINAR SET-UP
If you are someone who is regularly having webinars, workshops, and seminars, having a virtual assistant who can help you set this up will definitely free you up from doing this tasking ordeal. Your virtual assistant can do the scheduling, managing participants, set up the software to be used, and even create the slides for you so you can focus on effectively delivering and executing your message to your participants.
ABLE TO DO SEO
If you have a virtual assistant who knows even just the basics of SEO or Search Engine Optimization, this is powerful for you and your business to be found faster and easier by your clients or customers. So look for a VA with previous SEO experience or train your virtual assistant in SEO if you want your business to be found easily on Google or other platforms.
GRAPHICS CREATION
Whether it's graphics for social media, posters, slides, or any other marketing collaterals, having a VA who can understand your brand and business and turn it into beautiful graphics is beneficial for you as graphical representations are known to help drive sales and help in acquiring new clients or customers.
SOCIAL MEDIA MANAGEMENT
When you have someone who can take over the day-to-day posting, checking analytics, and interacting with people who comment on your post, it’s helpful in freeing up your time so you won’t have to do it yourself. It’s going to be a way for your business to consistently be present online without having to do it by yourself.
CONTENT CREATION
Some examples of content creation that your virtual assistant can do for you are blog posts, social media posts, and website content. In reality, creating content without help from a VA takes up so much time that could be used in other more important aspects of your business. So having a virtual assistant who can create content and strategize what they would look like for you and your brand is one of the most powerful and helpful ways of freeing up your time.
MANAGING YOU
This is not necessarily a skill but more like an automatic thing, having a virtual assistant who can effectively direct you and remind you of what are the things that you should be focusing on, and how you can effectively move forward with your business is very crucial in making sure that you are on track with your business goals and even personal goals.
Having a virtual assistant is indeed very helpful for your business. But having a virtual assistant with the RIGHT skills can bring so much more to the table and can make things so much easier for you as you achieve that work-life balance you aim for.
If you know of other essential skills a VA should have that are not discussed above, leave a comment below and let’s talk about it!
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